Email service@cloverhush.com. If your question concerns an existing order, include the order number and the email address used at checkout whenever possible.

Standard processing is approximately 2–4 business days. During holidays, major promotions, or other high-volume periods, processing may require up to 5 business days.

Follow the care label or the instructions listed for the individual product. Washing, drying, ironing, and dry-cleaning requirements can vary by material, filling, and construction.

No. Texture, weight, loft, and feel vary by material and construction. Review the product description and specifications before purchasing.

Check the measurements shown on the product page and compare them with your pillow, mattress, duvet insert, or intended space. Naming conventions can vary between markets.

A flat shipping charge of $5.99 applies to each order unless another shipping offer is displayed at checkout.

Estimated transit time is 10–15 business days to the United States, 11–16 business days to Canada, the United Kingdom, and Australia, and 15–20 business days to other international destinations. These are estimates, not guaranteed arrival dates.

Eligible return requests may be submitted within 30 days after delivery. Contact Customer Care before sending anything back so the request can be reviewed and the correct return instructions can be provided.

Approved refunds are generally issued to the original payment method within 5–10 business days after approval. Your payment provider may require additional posting time.

Available payment methods are shown during checkout and may include PayPal and supported credit or debit cards depending on your location and checkout configuration.

Personal information may be used for order processing, payment administration, delivery, customer support, security, fraud prevention, store operation, analytics, and marketing where permitted. Review the Privacy Policy for details.

Where promotional emails are sent, use the unsubscribe option included in the marketing message. Transactional emails such as order confirmations and customer-service replies may still be sent when necessary.

Depending on where you live, privacy law may give you choices concerning certain advertising-related uses or disclosures of personal information, including activities legally defined as sale, sharing, or targeted advertising.