Privacy Policy

Privacy Policy

Your privacy matters. This policy explains how personal information may be handled when you browse, shop, or contact cloverhush™.

PRIVACY

Clear choices. Responsible data use.

This Privacy Policy explains how SShenzhen Chaoshunting Network Technology Co., Ltd., operating cloverhush™, may collect, use, disclose, retain, and protect personal information when you use our online store or contact us.

Last Updated: September 16, 2026

1. Personal Information We May Collect

  • Contact and account information, such as name, email address, telephone number, shipping address, billing address, and account details.
  • Order and transaction information, including products ordered, transaction status, payment method type, refunds, and related records.
  • Customer-service communications, attachments, photos, and other information you choose to provide.
  • Device and usage information, which may include IP address, browser type, device characteristics, pages viewed, referring pages, approximate location, and site interactions.
  • Cookie and similar-technology information used for site functionality, analytics, security, and advertising where applicable.

2. How We May Use Personal Information

  • Process purchases, payments, refunds, and other transactions.
  • Prepare, ship, track, and support customer orders.
  • Provide customer service and respond to product, order, return, payment, or privacy questions.
  • Maintain site functionality, accounts, security, fraud prevention, and technical performance.
  • Improve store content, products, services, and customer experience.
  • Send marketing communications where permitted and manage communication preferences.
  • Meet legal, tax, accounting, regulatory, dispute-resolution, and compliance obligations.

3. Service Providers & Other Disclosures

We may disclose information to service providers that help us operate ecommerce, hosting, payments, fraud prevention, analytics, customer support, marketing, fulfillment, shipping, and related business functions. We may also disclose information where required by law, to protect rights or security, in connection with a business transaction, or with your direction or consent.

Some privacy laws use terms such as “sale,” “sharing,” or “targeted advertising” for certain advertising-related disclosures. Where applicable, eligible users may have choices described on our Your Privacy Choices page.

4. Cookies & Similar Technologies

Our store and service providers may use cookies, pixels, local storage, and similar technologies for essential site functions, remembering preferences, analytics, security, and advertising. Browser settings and legally required privacy controls may allow you to limit certain technologies.

5. Data Retention & Security

We retain personal information for periods reasonably necessary for the purposes described in this policy, including order support, recordkeeping, legal obligations, fraud prevention, and dispute resolution. Retention periods can vary depending on the type of information and applicable requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out of certain uses of personal information. Rights vary by jurisdiction and may be subject to legal exceptions and verification requirements.

To submit a request, email service@cloverhush.com. Please state that your request concerns privacy and provide enough information for us to identify the relevant account or interaction.

7. Children, International Processing & Policy Updates

Our online store is not intended to knowingly collect personal information from children where parental consent would be required by applicable law. Because our company and service providers may operate in different countries, personal information may be processed outside your place of residence subject to applicable safeguards.

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised date shown above indicates the latest version.

COMPANY INFORMATION

Brand: cloverhush™

Company: SShenzhen Chaoshunting Network Technology Co., Ltd.

Contact: Ji Yichun

Email: service@cloverhush.com

Phone: +8615777777786

Business Address: Room 608, Huameijia Building Complex, No. 80 Pingji Avenue, Xinmu Community, Pinghu Subdistrict, Longgang District, Shenzhen

Customer Service Hours: 24/7 (24 hours a day, 7 days a week)